Terms of Use

TAIKHEALTH.COM
Last updated: 20 May 2026

1. Overview
This website, taikhealth.com (Website) is operated by Heartbeats AU Pty Ltd (“we”, “us” and “our”).

The Website provides:

  • health and wellness educational content, including articles, videos and social media content;
  • products for sale, including coffee, supplements and books; and
  • newsletters and subscriber content.

By accessing or using this Website, you agree to be bound by these Terms of Use.

2. No Medical Advice (Critical)
All content on this Website is provided for general educational and informational purposes only.
The content:

  • does not constitute medical advice, diagnosis or treatment;
  • is not a substitute for professional medical consultation, advice or care; and
  • may not be appropriate for your individual circumstances or health condition.

You should always seek advice from a qualified healthcare professional before making health, dietary or lifestyle decisions.

3. Personal Responsibility
By using this Website, you acknowledge and agree that:

  • you are solely responsible for your own health and lifestyle decisions;
  • any reliance on Website content is at your own risk; and
  • results from products, information or lifestyle recommendations may vary between individuals.

4. Products and Health Claims
4.1 Nature of Products
Unless otherwise stated, products sold on this Website:

  • are generally classified as food, wellness or lifestyle products; and
  • are not intended to diagnose, treat, cure or prevent any disease.

4.2 Claims, Product Statements and Representations
Any product-related statements:

  • are based on available scientific literature, traditional use or general wellness information; and
  • are intended to comply with applicable Australian laws and regulations, including Food Standards Australia New Zealand (FSANZ) requirements where relevant.

5. Orders and Payments
5.1 Pricing

  • All prices are listed in Australian Dollars (AUD) unless otherwise stated.
  • Prices may change  at any time without notice.

5.2 Orders
We reserve the right to:

  • accept or reject any order;
  • limit quantities purchased; or
  • cancel orders due to errors, stock availability issues or suspected misuse.

5.3 Payment
Payments are processed through secure third-party payment providers.
We do not store complete payment card details on our systems.

6. Shipping and Returns
Shipping, delivery and returns are governed by our separate Shipping & Returns Policy.

7. Subscriptions, Newsletters and Marketing Communications
By subscribing to our mailing list or newsletter, you agree to receive:

  • weekly newsletters and educational content;
  • product updates; and
  • promotional offers and marketing communications.

You may unsubscribe at any time using the unsubscribe link included in our communications.

8. User Accounts (if applicable)
If you create an account on the Website, you agree to:

  • provide accurate and current information;
  • maintain the confidentiality of your login credentials; and
  • notify us immediately of any unauthorised access or use of your account.

We may suspend or terminate accounts where misuse, suspicious activity or breach of these Terms is detected.

9. Intellectual Property
All content on the Website, including text, graphics, videos, branding, logos, educational materials and frameworks, is owned by or licensed to us and is protected by applicable intellectual property laws.

This includes branding associated with TAIK and Heartbeats AU Pty Ltd.

You must not, without our prior written consent:

  • reproduce; 
  • distribute; 
  • modify; 
  • republish; 
  • transmit; or 
  • commercially exploit any Website content.

10. User Conduct and Acceptable Use
You agree not to:

  • misuse the Website or its content;
  • upload, post or transmit unlawful, harmful or malicious material;
  • interfere with the operation, security or functionality of the Website; or
  • attempt to gain unauthorized access to systems, accounts or data.

11. Third-Party Websites
This Website may contain links to third-party websites or services.
We are not responsible for the content, availability, services or privacy practices of third-party websites.

12. Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost or expense arising from or in connection with:

  • use of, or inability to use, the Website;
  • reliance on Website content;
  • use or misuse of products purchased through the Website; or
  • interruptions, errors or inaccuracies in Website content or functionality.

This exclusion includes indirect, incidental, consequential or special loss or damage.
Nothing in these Terms excludes any rights or remedies that cannot be excluded under Australian Consumer Law.

13. Warranties Disclaimer
The Website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Website contact is accurate, complete, current or reliable; or
  • access to the Website will be uninterrupted, secure or error-free.

14. Indemnity
You agree to indemnify and hold harmless Heartbeats AU Pty Ltd, its directors, employees and affiliates from and against any claims, liabilities, damages, losses or expenses arising from:

  • your misuse of the Website;
  • your breach of these Terms; or
  • your violation of any applicable law or rights of a third party.

15. Privacy
Your use of this Website is also governed by our Privacy Policy.

16. Changes to These Terms
We may amend these Terms of Use from time to time.
Any updated version will be published on our Website and will take effect from the date of publication.
Your continued use of the Website constitutes acceptance of updated Terms.

17. Governing Law
These Terms are governed by the laws of New South Wales, Australia.
You submit to the non-exclusive jurisdiction of the courts of New South Wales.

18. Contact Us
For enquiries regarding these Terms of Use, please contact:
Heartbeats AU Pty Ltd
Sydney, NSW, Australia
Email: contact@taikhealth.com